Based on our knowledge, most other international products do, as they understand the need for investment and a long-term assurance for the customer. As for other vendors, whether local or international that do not charge a maintenance thence it is likely a business model decision either short-term or long-term made by them. Whilst it is still relatively new to have a maintenance model in Malaysia, it is proven everywhere else in the world.
What happens then to investments if there is no maintenance, what would be the viability of that product or vendor then?
Would you believe in a car that does not require maintenance?
Would you believe in a condominium or apartment that does not require maintenance?
What would be the outcome of the car and the apartment over-time? We leave that up to your imagination. We are all in the area of business and we are assured that our users are smart consumers to evaluate themselves the viability and necessity of maintenance or just taken for a ride.
